Lusive Decor is committed to respecting the privacy of visitors to our websites. This policy describes how and when we gather information from our websites’ visitors.
You may access Lusive‘s websites without registering or providing any information that identifies you personally. Our servers and other equipment do, however, automatically gather and log certain technical information such as (for example) your IP address, the name of the website from which you accessed our website and the date and time of your visit for the purposes of system administration and tracking. Lusive Decor may use this information on an anonymous or aggregate basis to learn more about how our visitors interact with our website.
We do not collect information that identifies you as an individual (such as name, address, eMail address, telephone number and any other information that might reasonably be used to identify you personally) unless you provide this information to us voluntarily, such as during a registration process, or via eMail to Lusive. By providing such information, you consent to our use of it for reasonable business purposes including, but not limited to, contacting you by eMail, regular mail or phone, to provide you with information about our products and to compile statistics about our customers. We do not sell, share or otherwise distribute your personal data to third parties without your consent.
FIXTURES MANUFACTURED BY LUSIVE DÉCOR ARE GUARANTEED AGAINST MANUFACUTURER’S MECHANICAL AND ELECTRICAL DEFECTS FOR A PERIOD OF FIVE (5) YEARS FROM DATE OF SHIPMENT.
SEALED FINISHES, WHEN PROPERLY MAINTAINED ARE GUARANTEED FOR A PERIOD OF (2) YEARS FROM DATE OF SHIPMENT.
TO PLACE A CLAIM, PLEASE CONTACT LUSIVE DÉCOR DIRECTLY. ONCE A CLAIM IS AUTHORIZED, PRODUCTS FOUND DEFECTIVE WILL BE REPLACED OR REPAIRED AT LUSIVE DÉCOR’S DISCRETION. PRODUCT GUARANTEE IS LIMITED TO REPAIR OR REPLACEMENT OF ACTUAL FIXTURES.
MAINTENANCE OF FINISHES:
PAINTED FINISHES, PLATED FINISHES AND METAL FINISHES WITH A CLEAR LACQUER TOPCOAT SHALL BE MAINTAINED AS FOLLOWS:
FIXTURES SHALL BE CLEANED USING A SOFT, NON-SCRATCHING CLOTH. CLOTH CAN BE DAMPENED IN PLAIN WATER OR A MILD, NON-CORROSIVE, NON-ABRASIVE SOAP AND WATER SOLUTION.
UNFINISHED, UN-SEALED OR NATURALLY AGING FINISHES CAN BE CLEANED PER ABOVE. CLEANING OR USE OF ABRASIVES CAN CHANGE THE APPEARANCE OF THESE FINISHES.
USE CARE WHEN CLEANING NEAR WIRE, SOCKETS, OR OTHER ELECTRICAL COMPONENTS TO INSURE THAT THEY REMAIN DRY AND FREE OF MOISTURE. FIXTURES SHOULD BE TURNED OFF AND DISCONNECTED FROM POWER SUPPLY BEFORE BEING CLEANED TO PREVENT ELECTRICAL SHOCK.
ACRYLIC AND RESIN LENSES CAN BE CLEANED USING THE CLEANING SOLUTIONS NOTED ABOVE. GLASS CLEANERS SHOULD BE USED ON GLASS ONLY. BEFORE CLEANING, FIRST REMOVE LENS FROM THE FIXTURE TO PREVENT OVERSPRAY ONTO ADJACENT METAL FINISHES.
FIXTURE CLEANING SHOULD BE DONE ON AN “AS NEEDED” BASIS AND NO LESS THAN ONCE ANNUALLY.